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Hotel Home Stays vs Evolve

Evolve books your home. Someone still has to run it.

What each of us publishes, side by side. Sources at the foot.

Request a property review, or call Kelly Kirkpatrick, Florida Operations Manager.

150
points checked before every guest arrives
the same list on every home we manage
2
walkthroughs per stay, before and after the guest
a dated record of the home’s condition
24 hours
a day, an emergency line for guests
answered by the team that runs the home

Who does what

Nine jobs a rented home creates every week.

Both companies market the home and take the bookings. The difference is everything that happens after a guest books.

With EvolveWith Hotel Home Stays
Marketing, pricing and bookings

Evolve. Listings on the major sites, daily pricing, booking inquiries, confirmations and payment.E2E1

Us. The same distribution, plus our own booking site and repeat guests: a third of accommodation revenue booked direct, December 2025 to July 2026.

Guest messages during the stay

Evolve’s remote team, 24 hours a day. On-the-ground help comes from a local Guest Contact you choose.E2E2d

Kelly Kirkpatrick’s West Palm Beach team, on the ground, with an emergency line available 24 hours a day.

Cleaning between stays

You, with their vetted local partners, your own providers or yourself; you negotiate and pay. Evolve coordinates scheduling.E2

Us. Housekeeping is scheduled and managed by us, with a report after every clean and a manager inspection behind it.

The condition of the home, maintenance and repairs

You, solely, under the agreement: maintenance, upkeep and all repairs. Providers you hire are yours; Evolve is not a party to those arrangements.E1

Us. HVAC serviced every six months, filters every six weeks, a deep clean every four months, vendors coordinated by us.

Inspections and liability

You keep the home Safe, Clean, Guest Ready and As-Advertised under their Four Core Property Standards. Evolve may inspect to verify.E1

Us, in person: 150 points before every stay, a walkthrough before and after every guest.

Locks, codes and keys

You. Working locks on every door and window, codes only to confirmed guests, keys back after each stay, and the upkeep of the locks.E1

Us. Coded entry, pool door alarms, self-closing gates and fenced yards, checked before each arrival.

The calendar and your own stays

You keep the calendar current: personal use, seasonal blocks and maintenance blocks.E1

Tell us the dates. 30 nights a year for your own stays.

Damage protection and insurance

Up to $5,000 damage reimbursement per booking ($10,000 on Plus and Pro) and $1,000,000 general liability for all owners; property insurance stays yours.E2E1

Damage documented and filed within 14 days against the stay’s damage waiver of up to $5,000. We carry $1,000,000 general liability insurance, Lloyd’s and Convex.

Who you call

One national number. No West Palm Beach office, phone number or named local contact is published.E2b

Kelly Kirkpatrick, (561) 803-0157, and Rebekah, the founder.

Each Evolve line is a plain-language summary of a document Evolve publishes, footnoted, with the exact wording under “The Evolve wording behind each row” below. Sources checked October 19, 2026.

Sources and exact wording

The Evolve wording behind each row.

Marketing, pricing and bookings
“handle marketing, bookings, pricing, and guest communication without the high fees or long-term contracts of traditional property managers” “performs marketing, booking, and related services for Owners” Source: E2, E1.
Guest messages during the stay
“We manage booking inquiries, confirmations, check-in details, and post-stay reviews. During stays, guests have access to local on-the-ground support from the Guest Contact you choose.” “During their stay, guests can get on-the-ground assistance from a local Guest Contact you choose, and our remote team is available 24/7 to answer questions and coordinate support.” Source: E2, E2d.
Cleaning between stays
“Evolve connects you with vetted local service partners for cleaning and guest support, or you can use your own providers or do it yourself. You’ll negotiate the cost and pay them for their services using the cleaning fee charged to guests. We coordinate scheduling and communication when you get bookings to keep operations running smoothly.” Source: E2.
The condition of the home, maintenance and repairs
“You are solely responsible for the condition of your Property, including the maintenance and upkeep of the Property and for making all repairs to the Property.” “You may engage other service providers to clean, maintain or otherwise service the Property. You engage those service providers directly and Evolve will not be a party to those agreements or be responsible or liable for the performance of those services, whether or not Evolve introduced you to those service providers.” Source: E1.
Inspections and liability
“the Property must be Safe, Clean, Guest Ready, and As-Advertised” “You agree to provide access to your Property to Evolve representatives and/or the representatives of Third-Party Marketing Sites for the purpose(s) of taking photographs, verifying that the Property meets requirements, or otherwise inspecting the Property.” Source: E1.
Locks, codes and keys
“You are solely responsible for ensuring that all doors, windows, and other points of access to the Property are equipped with functioning, secure locks” “confirming the return or deactivation of any physical keys, fobs, or similar access devices following each stay” Source: E1.
The calendar and your own stays
“You will update the calendar(s) for your Property on the Site to reflect all of your personal usage, seasonal blocks, maintenance blocks and any other period when you do not want your Property to be available for Bookings.” Source: E1.
Damage protection and insurance
FAQ: “Up to $5,000 in damage reimbursement per booking for Core owners” “Up to $10,000 damage reimbursement per booking for Plus and Pro owners” “$1,000,000 in general liability insurance for all owners” “Coverage includes guest-caused damage, excess cleaning, and injury claims. This coverage does not replace homeowner’s insurance.” Agreement: “Evolve does not maintain property insurance for your Property. You are solely responsible for obtaining property and other insurance coverage sufficient for your Property” Source: E2, E1.
Who you call
“877.818.1014” Source: E2b.

Sources and verification.

  1. E1. Evolve Vacation Rental Management Agreement, 2026 update. Effective on acceptance for new owners; September 18, 2026, for existing owners.
  2. E2. The Evolve FAQ page.
  3. E2b. The Evolve contact page.
  4. E2d. Evolve’s vacation rental management page for owners.
  5. E3. Evolve owner blog, “Your Guide to Vacation Rental Management Fees”, published July 1, 2026.

Each Evolve line in the table is a plain-language summary of a published document, footnoted, with the exact excerpt in the section above. Where Evolve publishes nothing, the table says so. All Evolve statements verified on October 19, 2026. Evolve describes its own model as one that “blends the flexibility of a co-hosting solution with the strategic management support of a full-service solution,” and its blog says: “A traditional manager is physically close to your property and can respond quickly to on-site issues.” We agree.

Your property review

We take on homes we project to earn $100,000 or more a year in accommodation revenue. If yours is close, we will tell you honestly. Single-family homes with three or more bedrooms and a private pool, in West Palm Beach or Palm Beach, with room for a family to spread out.

33%

of accommodation revenue booked direct

check-ins Dec 2025 to Jul 2026, owner stays excluded

$1,000,000

general liability insurance

Hotel Home Stays’ own policy, Lloyd’s and Convex

150

points inspected before every stay

plus a walkthrough before and after every guest

"Hotel Homes is the premiere class of property management. What sets them apart is the attention to detail that affords our guests to have the most memorable experiences, the minor touches that matter. They don't shortcut on any of the amenities, they're always super proactive, and they take a collaborative approach with us which we greatly appreciate."

Jesse Caveney

Jesse Caveney

Homeowner partner, San Francisco Bay Area

Request a property review

Address, bedrooms and how to reach you. No commitment, and your details stay with Hotel Home Stays.

Or call Kelly directly at (561) 803-0157.

Contact
[email protected]+14805509047
610 E Bell Road #2551
Phoenix, AZ 85023
18001 N 3rd St.
Phoenix, AZ 85023
7301 West Lake Dr
West Palm Beach, FL 33406
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